Displaying items by tag: disc replacement program

All right, I’ll be checking in later this evening with a review of Fox’s X-Men: 3-Film Collection on 4K Ultra HD (it’s available now at this link). But in the meantime, we’ve gotten some important Universal Blu-ray information that we wanted to share with all of you.

As we’ve reported, and as many of you know, Universal currently has a replacement program in effect for the defective Revenge of the Creature Blu-ray 3D/The Creature Walks Among Us Blu-ray combo disc in their recent Universal Monsters BD sets. Replacement discs should start shipping in the first half of October.

Contact this address to arrange your replacement copy: This email address is being protected from spambots. You need JavaScript enabled to view it. [Read on here...]

Published in My Two Cents

Heads-up: Universal has just issued an official statement…

Universal Pictures Home Entertainment (UPHE) has identified a manufacturing issue which may affect the presentation of the 3D Blu-ray offering of the film Revenge of the Creature, released on August 28, 2018 as part of the Universal Classic Monsters: Complete 30-Film Collection and the Creature From the Black Lagoon Complete Legacy Collection. The issue is isolated to this particular film and does not affect any other discs in the collections. UPHE’s goal is to always deliver the best possible product to its consumers. To that end, a replacement program is being established to ensure that those who have purchased either collection have the opportunity to receive a corrected Blu-ray disc featuring the 3D version of Revenge of the Creature and 2D version of The Creature Walks Among Us, should they encounter the issue. To receive an updated disc, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

So there you go. Thanks to everyone at Universal Studios Home Entertainment for addressing this problem so quickly. Special thanks also to Rob Furmanek of the 3-D Film Archive for his assistance in getting to the bottom of this.

Stay tuned…

(You can follow Bill on social media at these links: Twitter and Facebook)

 

Published in My Two Cents

All right, we’ve got a quick update for you today…

As many of you know, Universal released its Universal Classic Monsters: Complete 30-Film Collection and Creature from the Black Lagoon: Complete Legacy Collection Blu-ray sets in stores last week.

We don’t yet have review product from the studio, but, as we reported last week, many readers began to complain about a problem with the new 3D presentation of Revenge of the Creature being subpar because of a suspected authoring issue. There were also reports that the 2D presentation of The Creature Walks Among was problematic.

We suggested that readers contact the studio via the customer service form on their website. [Read on here...]

Published in My Two Cents

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